Frequently Asked Questions hero image Frequently Asked Questions hero image

Frequently Asked Questions

ORDERS

CAN I PAY IN MY LOCAL CURRENCY?

WHAT CUSTOMS, DUTIES AND TAXES WILL I HAVE TO PAY?

CAN AN ORDER BE SENT TO MULTIPLE ADDRESSES?

CAN I CHANGE MY SHIPPING ADDRESS AFTER I PLACE MY ORDER?

SHIPPING & DELIVERY

DO YOU SHIP WORLDWIDE?

DO I NEED TO SIGN FOR MY ORDER WHEN IT ARRIVES?

WHAT ARE THE SHIPPING COSTS?

IS MY PACKAGE INSURED DURING SHIPPING?

HOW DO I TRACK MY ORDER?

RETURNS

WHAT IS THE RETURNS POLICY?

HOW CAN I ARRANGE A RETURN?

CAN I EXCHANGE MY ORDER?

GUARANTEE

PRODUCT INFORMATION

ARE MUJJO CASES COMPATIBLE WITH WIRELESS CHARGING?

ARE MUJJO CASES COMPATIBLE WITH MAGSAFE ACCESSORIES?

DOES MAGSAFE AFFECT DEBIT/CREDIT CARDS?

DIFFERENCES BETWEEN TOUCHSCREEN GLOVES

PRODUCT CARE

HOW TO CLEAN TOUCHSCREEN GLOVES

HOW TO CLEAN iPHONE CASES

HOW TO CLEAN MACBOOK / iPAD SLEEVES

CAUTION